Mail Policy – Welcome to Nan Cloud

Mail Policy



At Nan Resources, we are committed to maintaining a secure and reliable email environment. Our Mail Policy is designed to ensure that all email activities through our services adhere to legal and ethical standards. This policy applies to all customers using our email services.


General Mail Usage

Our email services must be used for lawful and legitimate purposes. Users are responsible for their actions, ensuring compliance with this policy, applicable laws, and regulations. Prohibited activities include:

– Sending unsolicited bulk or commercial emails (spam).

– Engaging in phishing or email spoofing.

– Compromising the security or integrity of our email servers.


Authenticated Email Sending

To combat spam and improve email security, we require all emails sent from scripts or web forms to use authenticated email accounts. This ensures emails are properly authenticated and signed, enhancing deliverability and trust.

Action Required: Users must configure their email sending mechanisms to authenticate using credentials provided by [Your Company]. For assistance, please refer to our email authentication guide or contact support.


Mailing Lists

Mailing list operators must adhere to the following best practices:

Consent: Acquire explicit consent via a confirmed opt-in method. Keep records of consent for verification.

Unsubscribe: Offer a clear, straightforward unsubscribe mechanism in every email. Honor unsubscribe requests promptly.

Content Relevance: Ensure all emails are relevant, lawful, and comply with our Acceptable Use Policy and regulations.

List Maintenance: Regularly clean your list to remove unengaged or invalid addresses, improving deliverability and compliance.


Mail Sending Limits

To prevent abuse, we impose a limit of 500 emails per hour per domain. Attempts to exceed this limit will result in email bounces. Users should monitor their email activities to stay within these limits.


Compliance and Penalties

Violations of this policy may lead to account suspension or termination, at our discretion. We reserve the right to report illegal activities to law enforcement and comply with legal requests for information.


Policy Updates

We may update this policy periodically. Continued use of our email services after updates signifies acceptance of the new terms. Users are encouraged to review this policy regularly.


Legal Compliance

All users must ensure their email campaigns comply with the CAN-SPAM Act and other applicable international laws. Failure to adhere to these regulations may result in account penalties and legal action.