Each of Nan Resources LLC's managed shared and reseller servers carry a 45-day unconditional money back guarantee on them. If you are not completely satisfied with our services and terminate your account within the first 45 days of signing up for your service, you will be given a full refund of the contract amount. Remember, this is only for monthly shared or reseller packages and does not apply to dedicated servers, administrative fees, install fees for custom software, or domain name purchases.
Do you offer any trials?
We currently do not offer any trial account for new users, however; you are free to see a demo of the web hosting control panel you will be using by visiting https://docs.plesk.com/try-plesk-now/
Will my services be setup immediately?
As soon as payment is received your service will be set up immediately. Usually, it is instant if you pay with a credit card using any of our payment gateways. However; if you pay to the bank we will have to verify the payment went through. Once that verification is done. Your services will run. Verification takes just a few moments once we receive notification from either the bank or you. You can also send in payment receipt and we will activate yourself.
What payment methods do you accept?
We accept PayPal(Must be a verified PayPal Account), Credit Cards, and Bank Transfer.
Are your servers Unix-, or Windows-based?
We offer both Linux and Windows Servers.
If I need support, how can I reach you?
You are free to send us a support ticket from your client area or simply send an email to support @ nanresources.com
What other services do you offer?
We also offer server management and setup. We will be happy to help you set up your servers of course for a fee. We also offer consulting services in the following areas: